Reception - Part-Time

WINGS – Women In Need Growing Stronger, a non-profit agency that provides second-stage shelter, affordable housing and wrap around support services for women and children who have experienced family violence, is accepting applications for a part-time Receptionist.

Summary:

As the first point of contact for visitors and tenants at WINGS, the Receptionist must have good communication skills and be able to work in a fast-paced environment. WINGS Receptionists respond to inquiries from the public and tenants in an empathetic and trauma informed manner.

Job Duties: 

·        Answer telephone calls and email inquires and direct to the appropriate department

·        Document information from requests for support calls

·        Data tracking and entry

·        Respond to tenant requests and refer to the appropriate personnel

·        Monitor main entrance and document visitor and client traffic within the building

·        Monitor security cameras

·        Light housekeeping of common areas

Qualifications and Experience: 

·       A minimum grade 12 education

·       Experience working in a residential facility or emergency accommodation is preferred.

·       Understanding of trauma-informed care.

·       Experience working with diverse and multi-cultural communities.

·       Experience working with persons with mental health and/or alcohol & substance abuse challenges helpful.

·       Demonstrated ability to work independently and as a team member, communicate effectively, manage time appropriately, excellent telephone skills, computer skills.

·       CPR Level C and Standard First Aid, standard non-violent crisis intervention certification, a Child Intervention Record Check, and a Criminal Record and Vulnerable Sector Check are conditions of employment.

Remuneration: 

$18.00 per hour.

Hours of Work: 

Relief coverage for evenings and weekends. Must have access to safe, dependable transportation during late evening shifts.

WINGS is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the organization to apply.

Please send your resume and cover letter to: khand@wingsofprovidence.ca

Posting will remain open until a successful candidate is found.